CROSS SELLING

Winning more work from existing clients is cost effective and builds deeper, more satisfying and secure relationships. But it depends on knowing what your clients want and need.

Training objective

This session will help you understand how to identify and action cross selling opportunities within your client base.

Topics covered

Barriers to cross selling; researching and mapping tools, cross selling techniques; working as a team to action opportunities.

Format

A two-hour general session or a half-day (4h) customised session workshopping real client opportunities. Suitable for up to 25 participants.

To learn more or request a costed proposal email training@fenton.com.au